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SHIPPING & RETURNS

SHIPPING POLICY

  • We only accept prepaid orders which do not include any shipping charges.
     

  • Delivery Timeline: Most orders are processed within 5-7 business days and typically delivered within 8-10 business days from the date of purchase online.
     

  • Shipping Partners: We work with trusted couriers like Ship Rocket and Blue Dart to ensure smooth delivery.

​​RETURN & EXCHANGE POLICY​

Key Guidelines:

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  1. Order Modification and Cancellation:

    • Orders can be modified or canceled within 24 hours of placement.

    • Beyond 24 hours, modifications and cancellations are not possible. Please contact us promptly if you need to make changes.
       

  2. Eligibility for Returns and Exchanges:

    • Items must be returned within 7 days of receipt in their original condition—unworn, unwashed, with tags, and in their original packaging.

    • Accessories, free gifts, and promotional items are not eligible for return or exchange.
       

  3. Handling Charges: A nominal handling charge of ₹150 applies for processing returns and exchanges.
     

  4. Sale Products: Items purchased during sales or at special discounts are non-returnable and non-exchangeable.
     

  5. Damaged or Incorrect Items:

    • In case of receiving a damaged or incorrect item, please contact us immediately.

    • We strongly encourage recording a video while unboxing the shipment as proof for claims.
       

  6. Refunds:

    • Prepaid Orders: Refunds will be processed back to the original payment method within 7 days of receiving the returned item.

    • COD Orders: A Razorpay link will be shared to collect your bank details for the refund.
       

  7. Exchanges:

    • Exchanges are processed within 10-12 days from the pickup date.

    • A product can only be exchanged once.

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